Delivery Policy

Bickfords Delivery Policy

At Bickfords, we are dedicated to offering a smooth and efficient delivery experience to our customers across mainland UK.

Delivery Process

1. Dispatch and Scheduling
   Most orders are dispatched directly from our manufacturers. Once your order is processed, we will contact you to agree on a convenient delivery date.

2. Missed Deliveries
   If no one is available to receive the delivery on the agreed date, a redelivery charge may apply.

3. Delivery Areas

   • Mainland UK: Free delivery is offered to most areas.
   • Exclusions: Certain regions, such as Scotland, the Highlands, Isles, and Northern Ireland, may incur additional charges or have extended delivery times.

What to Expect

• Confirmation: You will receive an email confirming the agreed delivery date and details.
• Shipping Notification: Once dispatched, we’ll provide a shipping confirmation with tracking information where applicable.

Additional Information

1. Delivery Fees
   Free delivery is offered for most areas within mainland UK. For excluded regions, applicable delivery fees will be displayed during checkout.

2. Missed Deliveries
   If no one is available to receive the delivery on the agreed date, a redelivery charge may apply.

3. Damaged Items
   If your items arrive damaged, please contact our customer service team within 48 hours of receipt to arrange a replacement or refund.