Payments & Safety
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Absolutely. We use state-of-the-art encryption methods to ensure your payment data is secure.
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Yes, we accept online payments for a seamless shopping experience.
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We accept credit and debit cards (Visa, Mastercard, and American Express), PayPal, and Clearpay.
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You can learn more by visiting our Payment Policy page or contacting our customer service team.
Shipping & Delivery
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Please check our delivery policy for all the details
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Shipping costs vary depending on the product and location. However, we frequently offer promotional free shipping deals. Keep an eye out!
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Currently, we only ship within the UK.
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We cover all areas within the UK. If you have concerns about specific delivery restrictions, please contact us.
Product Information
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Each product comes with specific care instructions. If you need further guidance, our team is happy to assist.
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Yes, specific details on warranties can be found in the product descriptions or our Warranty Policy page.
Website & Technical
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If you're experiencing technical issues, please contact our support team at sales@bickfords.co.uk.
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Our website is optimized for all modern browsers including Chrome, Firefox, Safari, and Edge.
Returns & Refunds
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We offer a 30-day return policy on select items. For more details, visit our Returns & Refund page.
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Once we've received and inspected the returned item, refunds are typically processed within 7-10 business days.
Other Questions
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Currently, we operate exclusively online to provide you with the best prices by minimizing overheads.
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Sign up for our newsletter! We regularly share exciting deals and news about our latest collections.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.